The hotel restaurant ran 6 server stations for dinner service. Each station was assigned 4 tables. The assignment had been built when the restaurant was op...
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The hotel restaurant ran split shifts for 6 servers. Each worked breakfast from 7:00 to 11:00, left the hotel, and returned for dinner from 5:30 to 10:00. ...
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The hotel restaurant ran 3 service periods daily. Breakfast from 6:30 to 10:30. Lunch from 11:30 to 2:30. Dinner from 6:00 to 10:00. The F&B director r...
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The hotel restaurant finished the quarter with labor cost up 11% versus the prior year. Cover volume was up 3%. Revenue was up 4%. The F&B director rev...
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The hotel ran 2 security officers overnight, 11:00 PM to 7:00 AM, every night of the year. The overnight shift had been staffed at that level since the hot...
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The security department represented 4.2% of the hotel’s total payroll 3 years ago. It represented 6.8% of total payroll in the current year. Total ho...
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The hotel installed a CCTV system covering all public areas and all access points 6 years ago. The system met the hotel’s insurance requirements and ...
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The hotel booked a Saturday evening concert in its ballroom. 600 attendees. The event was priced on room rental, F&B minimum, and production charges. S...
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The security department comprised a security director, an assistant security director, 2 shift supervisors, and 8 security officers across 3 shifts. The su...
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The hotel had used a contract security firm for 7 years. The arrangement was priced on a per-officer-hour basis that sat below the hotel’s internal f...
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