Contribution-Adjusted CAC Payback Analyzer

Use contribution adjusted CAC payback to test customer acquisition economics after onboarding, servicing, payment timing, and retention, then see when cumulative customer cash contribution recovers the acquisition commitment under the entered assumptions.

About this interactive

This interactive tests when customer cash contribution recovers acquisition cost after onboarding, servicing, collection timing, gross margin, and retention are considered together. It supports customer-economics decisions within our FP&A for Startups practice.

Acquisition cash committed for one new customer.
Recurring monthly revenue before retention effects.
Gross margin before customer-specific servicing cost.
78%
One-time delivery and onboarding cost at customer start.
Monthly customer-specific support and servicing cost.
Timing of customer cash collection.
Expected monthly customer retention.
98%
Reference contribution margin used to compare the customer economics generated by the entered assumptions.
65%

Interactive view

Customer contribution recovery through time

The curve follows expected cash contribution after acquisition cost, onboarding, servicing, collection timing, and retention.

What the interactive shows

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