Hotel GOP Improvement Diagnostic

Hotel GOP Improvement Diagnostic

Identify where revenue stops converting into profit.

Enter one current period and one comparison period. The diagnostic calculates the core revenue, GOP and labor relationships automatically, then carries those results through the rest of the experience.

Use the same reporting period for both columns, such as current trailing 12 months versus prior trailing 12 months, or actual versus budget.

01 — Property Inputs

Enter the numbers once.

4 ways hotel GOP gets lost

Revenue conversion

Revenue can grow faster than GOP when the operating cost required to produce that growth absorbs a larger share of each incremental dollar.

Labor deployment

Labor expense can rise through wage pressure, additional hours, or a growing disconnect between staffing and the activity those hours support.

Department contribution

A department can generate more revenue while contributing less incremental profit when labor and departmental expense consume the gain.

Operating expense absorption

Undistributed operating expenses can consume incremental revenue even when rooms, F&B, and other operating departments appear to be performing well.

02 — Profit Conversion

Is additional revenue reaching GOP?

Revenue Change
GOP Change
Current GOP Margin
Flow-through
Current TRevPAR
Current GOPPAR

03 — Labor Deployment

Is labor moving with demand?

Labor Cost Change
Occupied Rooms Change
Labor CPOR
HPOR
Average Labor Cost / Hour
HPOR Change

04 — Department Contribution

Which department is absorbing the revenue gain?

Optional: enter only the departments you want to test. Department profit conversion calculates automatically.

DepartmentCurrent RevenuePrior RevenueCurrent ProfitPrior ProfitIncremental Conversion
Rooms
F&B
Other

05 — Financial Materiality

What is one point of GOP margin worth?

0.5 Margin Point
1.0 Margin Point
2.0 Margin Points
Current GOP

06 — Executive Readout

Turn the numbers into the operating question.

Profit conversion
Enter property data to generate the readout.
Labor
Enter property data to generate the readout.
Materiality
Enter property data to generate the readout.
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